At Dans International Company Limited, we understand that plans may change, and our aim is to provide flexibility to our clients while also maintaining the viability of our services. Please review our cancellation policy below for a clear understanding of how cancellations are handled.
Cancellation Requests:
All cancellation requests must be made in writing and sent to our emails. Requests should include the booking reference number, client's name, and travel details for prompt processing.
Cancellation Charges:
The cancellation charges are determined based on the type of travel service (e.g., flights, accommodations, tours) and the policies of our suppliers. These charges may vary and will be communicated to you at the time of booking or upon request.
Refunds:
Refunds for cancellations will be processed within 15 working days after receiving the cancellation request.
The refund amount will be subject to the cancellation charges and any applicable supplier fees.
Travel Insurance:
We strongly recommend that all clients consider purchasing travel insurance that covers trip cancellations. This can provide financial protection in the event of unexpected changes in travel plans.
Changes to Bookings:
If you wish to make changes to your booking instead of canceling, please contact us as soon as possible. Changes may be subject to fees and availability.
Force Majeure:
In cases of events beyond your or our control (e.g., natural disasters, political unrest, pandemics), our cancellation policy may be adjusted to accommodate unforeseeable circumstances. We will work closely with clients to find the best possible solution.
Special Cancellation Policies:
Some travel services, such as non-refundable airline tickets, certain tour packages, or discounted accommodation deals, may have stricter cancellation policies. These will be clearly communicated to you at the time of booking.
Group Bookings:
Group bookings may have unique cancellation policies based on the size of the group and specific arrangements. Details will be provided during the booking process.
Refunds Processing:
Refunds will typically be issued in the same method of payment used for the booking. Please allow for additional processing time for banks or financial institutions to complete the refund.
By booking with Dans International Company Limited, you agree to comply with our cancellation policy. We recommend that you carefully review the terms and conditions associated with your specific travel services to fully understand the cancellation charges and policies.
